Return & Refund Policy

We want you to love your purchase. If not, we’re here to help.

1. Return Eligibility

To be eligible:

• Items must be returned within [30 days]

• Items must be unused, undamaged, and in original packaging

• Proof of purchase is required

2. Non-Returnable Items

• Custom-made items

• Personalized items

• Final sale/clearance items

• Earrings (for hygiene reasons, optional)

3. How to Start a Return

Contact our support team at [Support@zyrrajewels.com] and provide:

• Order number

• Reason for return

• Photos (if applicable)

4. Refunds

• Refunds will be issued to the original payment method once the item is received and inspected.

• Shipping fees are non-refundable unless the return is due to our error.

5. Exchanges

Exchanges are allowed for equal-value or higher-value products depending on stock availability.